COVID-19

COVID-19 Update from J.L. Anderson Heating & Cooling

Our family business was built on a foundation of caring – about our community, our clients, our employees, our vendors, and our company. As we continue to learn more about the COVID-19 virus, that foundation of caring means we are committed to taking every precaution possible to help keep everyone healthy and safe.

With this objective in mind, we have implemented several procedures based on CDC recommendations to respond to and reduce the threat of COVID-19, such as:

  • Employees who are able to work from home, will do so

  • In-person group meetings and gatherings will be suspended or handled online

  • Our offices will be sanitized, focusing on all high-contact and high-traffic areas

  • New illness protocols will be put into effect mandating the report of illness at the first sign of any symptom, and suspension of in-person contact with others until the risk of infection has passed

  • Employees are encouraged to follow our “CASCADE” policy:

    • Clean hands often

    • Avoid close contact

    • Stay home if sick or family members are sick

    • Cover coughs and sneezes

    • Avoid touching eyes, nose, and mouth, with unwashed hands

    • Disinfect and clean as much as possible

    • Ensure customer unique needs are addressed

We know that home comfort problems will occur even during illnesses and health concerns. Many of you have scheduled service or repair appointments, and many more will have unforeseen home service needs during the upcoming days and weeks.

What we are doing in the field:

  • Limiting physical contact – including hand shaking with clients and team members

  • Sanitizing hands and the work space before and after the job

  • Wearing gloves and masks when possible

  • Covering shoes when entering the home

  • Inquiring about illness before entering the home to ensure additional precautions like wearing masks

We are always here to help. We are committed to serving your household to the best of our ability – and maintaining the lowest health risk possible while doing so. If you have any concerns, we will be happy to discuss solutions with you, or reschedule your appointment.

We will continue to closely monitor the situation and remain dedicated to the health and safety of your families and our team.

Sincerely,

Jim Anderson, President

J.L. Anderson Heating & Cooling

Need HVAC Service?

Contact the experts at JL Anderson Heating & Cooling.

Call us at 765-471-7506!


JL Anderson Heating & Cooling proudly provides HVAC service to Lafayette, Delphi, West Lafayette, Dayton, Battle Ground, Frankfort, Monticello, Mulberry, Rossville, and the surrounding communities. Visit our service area page for more coverage details, call us at 765-471-7506, or request service online today.