Ron arrived a bit after the window provided by the company but called within that window to say he was on his way. Very personable and professional. He ran through the usual preventative maintenance and tightened the cover on the furnace for us, as it rattles from time to time. We discussed the rattle (coming from the blower wheel/motor) and he offered to send us a quote for the wheel and motor so that we know what we’re in for when the motor eventually goes out. We signed up for the service plan which will (effectively) cover a discounted spring A/C unit preventative maintenance, along with reduced rates for parts should we need service in the interim.
-Megan L Boing