We were having heating problems during the bitter cold temps in January. They sent someone out within 2 hrs of our call. The serviceman got the furnace working, but said the blower was old and on the verge of stopping permanently. Joe, the sales-rep came later that day and told us of possible options we could install. We so much appreciate Anderson’s honesty and they have never tried to sell us something we didn’t need. They will not install a unit that your home doesn’t need. Two days later, during the -10/-20 degrees the installers put in the new furnace. Thankfully we had a gas-log fireplace that kept us warm while we were out of furnace heat. We paid nothing up-front as they say they wanted us satisfied before receiving payment. Our home is warmer now and the new programmable thermostat is very nice and simple to operate.
-Nancy Mandeville
