I decided to replace my furnace and AC unit in the fall of 2008. I ultimately decided on J.L. Anderson because of the price compared to other companies and the reputation of the Trane brand by service technicians on various websites. Also their company has about 80% certified technicians as compared to maybe at the most 30% at other companies I contacted. Also, I got the best warranty from J.L.Anderson. I was very pleased with their professionalism and punctuality in getting the work done. They were also eager to return if you had any questions after the work was done. The book for the programmable thermostat was one that covered several models, and so I had trouble with that, and the serviceman came back to help me with that. They want to make sure you are satisfied. I would definitely recommend them to others.
-Barbara Buckley