Joe was fantastic. He came by for a consultation providing all the necessary information including various options and pricing. The installation crew came by and completed all the work to Joe’s description. Even when I had concerns during the 4-day process, I was able to contact the installation crew after-hours to discuss these concerns till I was at ease with the situation. The rework done on the ducting helped clean up my utility room as well as increase functionality of the furnace. When the new heater was installed and the ducting was run downstairs there was a dramatic difference in temperature. The new unit is very quiet and we are extremely satified with our selection of units. Joe followed up to ensure the quality of work was to my needs as well as filled out my rebate information so I did not miss out on any savings. Their customer service is impeccable and I will definitely be contacting them again when my units need servicing.
-Jim Sperlak