From first contact to install and follow-up, everything went very smoothly and professionally. Joe (sales contact) was very attentive to all concerns and issues with an unusual heating/cooling setup. From the first visit to the install to the follow-up, everyone showed up on time and completed the job in less time than predicted, even though we have a complicated setup with the air handler in the attic and no easy access. After the install, I had some concerns about how the new thermostat would work with our 50-year-old boiler. JL Anderson sent out a tech to ascertain that the setup was exactly right and go over the details with me. While I know that JL Anderson was not the cheapest place in town, getting the best equipment and the best installation is important. Who wants to deal with A/C issues every few years? Based on the professionalism shown on this job, I am confident that the extra money to hire these folks will pay off in the years to come.
-Stephen Ohlhaut