Joe of JL Anderson provided us with various options to replace our Heat Pump/ Air Handler with a Trane system. Joe was very thorough and provided suggestions for relocating the heat pump to another area by the house and running the lines more efficiently. We had many questions throughout the process and Joe was very patient and knowledgeable. He provided us answers in person, over the phone and via text or email. This made us very comfortable in our decision. The installation was scheduled to take 2 days and it was completed well within that time frame. Scott and Colin and others did a fabulous job of taking out the old system, rerun lines and install the new system. They even accommodated a last minute change. After installation, Joe returned to ensure everything was installed appropriately and reviewed in detail, the settings and options on the thermostat. We are very pleased with the Trane system. It’s very efficient and quieter that the other brand that we had.
-Mike Szczepanski