Gas Furnace Repair in West Lafayette, IN, 47906

“I have been loyal to Anderson, but they have not been loyal to me. I hired them to install complete HVAC/heat pump+duct work in my last two homes. I got home from work tonight to no heat. It’s 7 degrees F outside. I called for after hours service, which I hate to do anyway, but got a call back from the service person stating that their current policy is “no after hours service unless you are subcribed to our maintenance program”. If I would have known about the quid pro quo arrangement I would have enrolled in the service agreement. For MANY reasons, I am an unhappy repeat customer tonight!”

– Eric F.