Customer Testimonials
The servicemen over at Anderson’s really know what they are doing. True professionals. They arrive quickly after a call and get things up and running in no time. Jared, one of their top-notch techs really showed respect for our home when he wore shoe covers from the second he walked in and cleaned up after himself before he exited. I’m sure all of the other guys show that same care. Highly recommend this group!
-Cory D.
We’d never used them before, but they worked us in, even though they had 60 calls that day, they accommodated the time that was best for us, arrived within the time stated, took only about an hour and we had air! Brian was the tech who came. I asked him if we needed to do a spring check-up on it and he said he pretty much already did that while he was working on it. I’m pretty sure the spring check alone is about $117, so he gave us a really good deal, and the service was fantastic. We will definitely be using them in the future for our fall furnace check and spring AC check. Extremely satisfied customer. Highly recommend.
-Rick Zdarsky
Fast service! Jared Manny had great customer service! Will use this company again! Thank you!
-H.P.
-Robert Tully
-Marlene Seymour
My wife and I recently purchased our first home and one of the main downfalls to the new property was a need for a furnace and AC replacement. We were well aware of the expense expected from such an endeavor but ultimately loved the house and I started scouring through Angie’s List looking for installers in the area. If you are reading this then you are already well aware that JL Anderson is the stand out among the installers listed here and I’m happy to share that they absolutely live up to that reputation.
My first scheduled appointment was with Joe Kollman for the initial bid. He arrived right on time and was very professional throughout the entire process. He walked me through various dos and don’ts regarding my old system and made sure we were both on the same page at all times. Our schedule was pretty chaotic with not having moved in yet and Joe assured me that whenever and whatever our decision entailed they would be on board with it. We discussed the all important money aspect and he already had pricing available for me on the spot as well as various financing options available. Pricing was guaranteed and in writing before he left out the front door. All in all about an hour visit and he made quite the impression as it was a no brainer for my wife and I to proceed forward. I sent an email out the next day confirming which package I was interested in along with my schedule. Joe was back in touch promptly with an install appointment for three days later! The install went off without a hitch. Joe showed up on time with the install crew which was impressive in itself given the fog that morning. He introduced us, gave me a timeline for the work (1 1/2 days) and made sure everyone was on the same page regarding coming and going from the property. I provided them with a garage door opener, offered them refreshments if they needed and then left for the day. I returned the next morning to find them already there working and the new system virtually finished with only clean up mostly left. By the time we arrived back after lunch they were gone and the work area looked better than it did before they got there. They even programmed and tidied up my water softener which wasn’t even on their list of things to do, impressive! Very clean, custom install and this coming from someone in a similar line of work but on an industrial scale. I honestly could not have done a better job myself, perhaps even as well. Today was my last visit with Joe. He made sure we were ok with all of the work, walked through all of the system features and brought over all of the corresponding information. Rebate and warranty information was already pre-printed and ready to go and only after all of this had been squared away was payment discussed. To Joe, the install team and everyone else involved at JL Anderson, be proud of what you do! First class organization from start to finish and I honestly have no doubt I made the right choice. If you’re out there reading this and perhaps sitting on the fence facing a big decision like this, fret no more and rest assured you’re in good hands with JL Anderson!
-Brian Silva
It turned out fine. I’m having a follow-up with them for some work that needs to be done. It’s for a separate call. Everything was just fine with the appointment that I had. He was very courteous. He answered all my questions. He volunteered to please call if I wanted to have a follow-up. I didn’t dislike anything. They were punctual. The price was very reasonable.
-Judith Hawkins
Joe was fantastic. He came by for a consultation providing all the necessary information including various options and pricing. The installation crew came by and completed all the work to Joe’s description. Even when I had concerns during the 4-day process, I was able to contact the installation crew after-hours to discuss these concerns till I was at ease with the situation. The rework done on the ducting helped clean up my utility room as well as increase functionality of the furnace. When the new heater was installed and the ducting was run downstairs there was a dramatic difference in temperature. The new unit is very quiet and we are extremely satified with our selection of units. Joe followed up to ensure the quality of work was to my needs as well as filled out my rebate information so I did not miss out on any savings. Their customer service is impeccable and I will definitely be contacting them again when my units need servicing.
-Jim Sperlak
-Chip Holler
Need HVAC Service?
Contact the experts at JL Anderson Heating & Cooling.
Call us at 765.471.7506 in Lafayette/West Lafayette!
Call us at 317.342.9707 in Zionsville!
JL Anderson Heating & Cooling proudly provides HVAC service to Lafayette, Zionsville, West Lafayette, Delphi, Dayton, Battle Ground, Frankfort, Monticello, Rossville, and the surrounding communities. Visit our service area page for more coverage details, call us at 765.471.7506 in Lafeyette/West Lafayette and 317.342.9707 in Zionsville, or request service online today.