Customer Testimonials

They’re quick to serve if you have a problem. They give you a time frame when they’re going to be here. They give you a 2-hour time frame and they do good work. They also are friendly and prompt.
-Janet Wettschurack

The installation went well. Our new system is working well. Our AC blower went out on the old unit a few days before installation and JL Anderson came out and replaced the blower, as a temporary fix, at no charge.
-Dawn Gulik

After doing a immense amount of research trying to figure out which HVAC company to install our new HVAC system we picked J.L. Anderson Heating Cooling and couldn’t be more happier with the end result. They are simply the best at what they do and it shows. After our 9 year old Bryant air conditioner started to blow hot air 2 weeks ago I knew it was time to replace it. We’ve been having problems with our Bryant a/c and furnace for the last 3 years and I didn’t want to invest more money into it. We decided it was time to install a new system. I began to research and call local plus surrounding HVAC companies for general questions and quotes on getting a new system installed. After I spoke with a few places including J.L Anderson Heating Cooling I went back to look at reviews and see which company was the best for us. I knew right away that J.L Anderson Heating Cooling was going to be the one for us. I called them back the next day and scheduled an appointment for a on site quote. Joe came out the following day and gave us a quote on multiple systems suited for our home and our needs. He was very knowledgable, professional, and honest with what was best for our home and gave us recommendations on which system he would suggest. After we talked it over we went with the Trane XV95 furnace & the XR16 AC system. Joe asked us if we were interested in a portable AC unit while our new system was going to be installed and with the weather in the upper 80’s we couldn’t pass the offer. The next day Joe came out with two portable AC units and set them up to use for the whole weekend till they were available to install our new system on Tuesday. Tuesday morning came along and Joe came by with Scott Colin who were going to install our new system. They started to work right away and installed the AC system on the first day. The next day they came and finished up with the furnace. The installation looks awesome and the overall process couldn’t have been any smoother. Joe came by the day after the installation was complete to make sure we were satisfied and to check the installation. He also went over the new thermostat, warranties, and rebate which was all filled out. I’d like to state again, we couldn’t be anymore satisfied and happy with J.L Anderson Heating Cooling. We made the best choice going with them and like another reviewer on here said, they got a customer for life! My advice to anyone reading this is to do your research to see which company is best for you. I would without hesitation recommend Anderson Heating & Cooling to friends, family, neighbors, and everyone reading this review. You will not be disappointed.
-Maria Erazo

Jim and company were nothing but professional and friendly. Jim came out to the house to discuss the quote, checked out all of our existing equipment and discussed all of our options with us. He spent plenty of time with us and really explained their process and their product. He left us with a folder with some literature about Trane units and said he would get back to us by Tuesday of the following week.
On Tuesday Jim asked if he could sit down with us and go over the quotes. He and his regular sales guy Joe came out to our house again and sat down with us, explained our options and went over 2 quotes for us. They also offered to fix a few other issues we had in our utility room (some old copper gas lines) free of charge while they were working on the furnace.
We scheduled the install for the following Thursday and Friday. They arrived right on time and got right to work. They had the old furnace out, the old AC unit removed and the new furnace partially installed and the complete AC unit installed before they left that day. The following day they came back and completed the install. Our Utility room looks better now than when they arrived. The following week Joe came back out to the house to do a follow-up and go over the furnace with us. They took the liberty of sending in our warranty cards, our electric and gas rebates and everything for us. So far, we are very pleased with our new unit and very pleased with Anderson!
-Kip Granson

Professional and prompt.
-Sara Mullen

From first contact to install and follow-up, everything went very smoothly and professionally. Joe (sales contact) was very attentive to all concerns and issues with an unusual heating/cooling setup. From the first visit to the install to the follow-up, everyone showed up on time and completed the job in less time than predicted, even though we have a complicated setup with the air handler in the attic and no easy access. After the install, I had some concerns about how the new thermostat would work with our 50-year-old boiler. JL Anderson sent out a tech to ascertain that the setup was exactly right and go over the details with me. While I know that JL Anderson was not the cheapest place in town, getting the best equipment and the best installation is important. Who wants to deal with A/C issues every few years? Based on the professionalism shown on this job, I am confident that the extra money to hire these folks will pay off in the years to come.
-Stephen Ohlhaut

-Gabor Csathy

Anderson Heating and Cooling came to my rescue. My gas furnace would not work, and after hours of trying to light the pilot, I decided to call someone in. The next day it was even colder outside, and the heat was completely off inside! I decided to call for help. Ronnie, my service tech, was knowledgeable, personable, and thorough. He showed and explained to me why I couldn’t get it lit, and stay light. He offered me the solution, and did not pressure me or do it without my confirmation. After he told me the price, I told him to proceed. He had my heat going in about 45min. It was easy to use Anderson Heating and Cooling, as well as not too heavy on the checkbook. Thanks Anderson Heating and Cooling.
-Jeffrey Olson

Arrived on time. Very professional. Completed work promptly.
-Joy Mabbitt