An Anderson technician arrived at our home on the same day I called to report that the A/C was not working.  They offered to replace the leaking coil.  I told the technician that replacement would mean that our unit would have had 3 coils total and that with all the problems we had in the past it was time to consider replacing the entire 11 year old H & AC unit.  He offered to add coolant until we could arrange for installation as the forecast was for 90 degree weather.  I sure appreciate that suggestion.  There was no charge for the service call nor the coolant that was added since we had the system replaced.  We met with Joe a couple of days latter who made recommendations.  One suggestion Joe made was to relocate the A/C  to the opposite side of the house where it would be in the shade and out of view.  The new H & AC was installed.  Joe made a visit to review the system with my husband and me.  He assisted us in programing our computers and phones so that we can remotely check the current temperature of our home and adjust the thermostat from anywhere.  We are now comfortable!  We highly recommend Anderson and look forward to having them take care of our future needs.
-Micael Leckrone