I was not familiar with JL Anderson until reading all the positive reviews on Angie’s List, so we decided to give them a try. Joe Kollman arrived right on time for our appointment and was very knowledgeable and patient answering my multitude of questions and subsequent e-mails before we finally made a decision. We were originally going to replace just our 20 year-old air conditioner but decided to have them replace the furnace as well so we could have two stage heat and a variable speed blower.  Our furnace was also 9 years old and noisy. We have a zoned system with two thermostats, and Joe completely understood what was needed to recommend the best option. The installers, Kirt and Cody, were extremely courteous and showed up on time. The HVAC installation took the better part of two days as expected, and they got enough done the first day such that the house was warm when we got home from work and through the night. They were very respectful of our house and left our basement cleaner than when they arrived! Their installation was the very best I’ve seen. Ironically, the night we were to review work with Joe, we discovered that our water heater had started to leak. Joe was able to rearrange appointments the next day to have Kirt and Cody back out to do the water heater replacement. Joe checked available options and reviewed those with me starting early the following morning. He made a special trip to our house to make sure the new water heater would fit and and was back out with the new unit in his truck staying to help his guys carry it to the basement (since we upgraded to a 75 gallon model due to teenagers in the house). In less than 24 hours, we had a new water heater and hot water. The entire system is amazingly quiet compared to our old equipment. I can’t say enough about Joe, Kirt, and Cody and would highly recommend JL Anderson.
-Mark Thoennes