Joe Kollman was extremely helpful and easy to work with. All staff were professional but Joe added that extra touch by visiting with us to resolve a concern with our current unit, help us understand his product and the benefits of new installation without any pressure to perform the work now since our current unit was working. He followed up with a call to address any questions prior to and following installation, arrived with the installation crew the first day of installation and then made a return visit 2 weeks after installation to go over the equipment and address any other concerns/questions. Joe’s main focus sincerely appeared on not selling us a new unit but helping us see where we could spend our money more wisely in heating/cooling efficiency and then giving us options.
-Julia Demerly