I came back from a trip to find the house hot; A/C was working’ but cold air not coming out. I thought I needed new a/c unit because mine was old. I submitted a message on their web site and was contacted early the next business morning, and they were able to get a technician out that same morning. Professional young man came out and said I needed a new compressor – the fan wasn’t moving. He also cleaned the unit for me and it has worked well since. He could have easily convinced me I needed a new a/c unit but did not.
-Dee Attardo