Customer Testimonials

“We called Anderson when the furnace seemed to be quitting in our (new to us) house in December. The technician who came out was very friendly, did some work to get it working and said to call if it gave us any more troubles. Unfortunately the loose wires he found that day weren’t our only problem, and he had to come back. When he did, he brought a more experienced tech in case there was something he was unsure about and they found our heat exchanger was cracked and we needed a new furnace. They were great about leaving us with multiple space heaters to get us through the weekend until we could meet the salesperson. The sales guy was great with us, took the time to tell us about the company, took a look at our house and made recommendations about what would be sufficient, what would be better, and what would be unnecessarily too much. The install crew was very nice and efficient, even came back a second time to move our thermostat to a better location. Our insurance is covering some of the cost for us and the office has been so accommodating to all the paperwork we’ve needed for that as well. Would definitely recommend to friends.”

– Amanda L.

“Three years in our home and the first good cold snap, and our nearly 20 year old furnace crapped out. We called JL Anderson Heating & Cooling. They came right away and confirmed the bad news. Just a bit later the same day, Salesman JOE, from Anderson, was at our home with all options and information that we needed to make our decision on the best products to replace our non functioning ones. Joe informed us of rebates available from our gas and electric companies. The decision was made very painless for us with Joe’s experienced help. Due to the high volume of their work load, it was going to be a few days before the crew could get back for our installation, so Joe stopped back by our home and dropped 2 space heaters for us to use while we waited for our install. Installation day arrived and the crew from Anderson arrived with our new hvac system. The 2 young men were very polite and courteous. They put down floor covering from the door, down the stairs to the basement, and across the newly carpeted floor to the furnace area. All tear out and install work was done quickly and efficiently. Not a mark on new carpet or newly painted walls. Thank You JL Anderson and Crew! Great Job!!”

– Karen E.

“I had Anderson’s come when I was having a problem with my furnace. My furnace was very old and I knew I was going to continue having problems. The repairman suggested I call and talk to a sales person. I called Joe and he came and explained my options for a new furnace/AC. Several months passed as I had other things come up. When I called Joe and said I was ready he immediately put things in action. The installers were great and everything is working. I’m looking to having a warm house with no worries about having the furnace die at 20 degrees outside.”

– Jane T.