Customer Testimonials

-Helen Moschinger

I had a 30 year old HVAC unit. It was not broken but not enough to cool and warm, so I decide to replace it and looked for a company, My next door neighbor recommended Anderson for the work with his great experiences with Anderson. I also searched Angie?s List, and they had the best review, so I requested a price estimate. Joe from Anderson arrived on time and he was very nice, considerate, and professional with us. He explained very kindly to all of my questions. He provided the best estimates for both quality and price, looking at all registers, returns, house structures and exterior and the old HVAC, and even looked in the attic, which none of the other companies I contacted did. Despite our small attic size, he looked around and even offered to repair the broken duct system in the attic. It was very impressive. On the installation date, Joe showed up on time with the install crews The two technicians were very nice and courteous, and  very nice, clean and professional with their work, leaving little trace or hints of holes in the walls, etc. After a few days, Joe came back to explain what the crew had done, and made sure everything is ok, and helped me learn how to setting and use the new thermostats we got. He filled out all the rebate forms for me so I could get  the rebate money from duke and vectran very easilly. I really appreciate for his kind helps. With their help our cooling works much better, cools much faster, and works with less noise. I am very satisfied with the unit and their services and I will call them for my attic duct work and future servies
-Chi-young Park

An Anderson technician arrived at our home on the same day I called to report that the A/C was not working.  They offered to replace the leaking coil.  I told the technician that replacement would mean that our unit would have had 3 coils total and that with all the problems we had in the past it was time to consider replacing the entire 11 year old H & AC unit.  He offered to add coolant until we could arrange for installation as the forecast was for 90 degree weather.  I sure appreciate that suggestion.  There was no charge for the service call nor the coolant that was added since we had the system replaced.  We met with Joe a couple of days latter who made recommendations.  One suggestion Joe made was to relocate the A/C  to the opposite side of the house where it would be in the shade and out of view.  The new H & AC was installed.  Joe made a visit to review the system with my husband and me.  He assisted us in programing our computers and phones so that we can remotely check the current temperature of our home and adjust the thermostat from anywhere.  We are now comfortable!  We highly recommend Anderson and look forward to having them take care of our future needs.
-Micael Leckrone

Great day….the workers arrived on time. They had the correct parts as per the bid provided by Anderson.  They were courteous and personable. Drop cloths were used to cover carpeted areas and care was taken to keep dust to a minimum. The unit was running when I returned home from work on this day. Ahhh what a wonderful feeling…we were all set tor that hot spell that arrived with September.
-Charles Dobson

We had a major problem with our fire pit. Gas was leaking. Called Anderson Heating and Cooling, and I was able to set an appointment that day. What a relief!! Ron came out. He gave me several options. Very knowledgable. He fixed our problem. GREAT service. I would strongly recommend Anderson to anyone who had an issue with heating and cooling.
-S C.

I would strongly recommend Anderson. They did a masterly professional job. The installation was perfect and the clean up also. They did a follow up check to make sure that I was satisfied. Will definitely be a repeat customer. I dealt with Joe for this transaction and was treated honestly and professionally.
-Dan A.

My wife and I are remodeling our home in Brookston Indiana prior to moving back from Kentucky. We needed a new HVAC unit and contacted Anderson Heating and Cooling to get a quote on a trane unit. Joe Kollman met me at the house and provided a quote for two separate units that he felt would work in our home. He also explained the pros and cons of both units. Joe also provided assistance in getting approval for special financing that was available for the unit we selected. It took about two weeks to get the equipment and have it installed. Because the existing air conditioning unit was not working, Joe offered to install a loaner unit to help cool the house so that we would be more comfortable while completing other remodeling tasks. I have never had such a wonderful experience with any other service company in my life time. Anderson has a devoted customer for all of our future HVAC service requirements. We would recommend Anderson Heating and Cooling and Jle Kollman to any one that needs HVAC equipment or service
-Richard and Jody R.

I’ll give ‘A’ for punctuality even though we had to wait until the next day.
-Lynnette Biviano

There was a deal that I used on Angies List. It was pretty straightforward, buy the deal and then schedule an appointment. The tonly ch arrived and he diagnosed the problem pretty quickly. I was satisfied with his repair. I don’t think there was anything else that needed fixing.
-Mary Faderan