Customer Testimonials

-Virender Goswami

Great. The representative was on time, called when he was on the way, very professional.
-Jeff Greeley

Tech (Ron) arrived later than originally planned, but had communicated this at the time.  Precision tune-up of the heating system (i.e.. furnace).  Ron took his time and treated the system as it it was his own.  Very professional HVAC technician.  He also took a look at a water elbow leading into the humidifier which didn’t appear to be passing water to the solenoid and blew it out saving the cost of what I thought would be a new solenoid.  After completion, printed out and e-mailed my invoice/receipt.  All in all, a great experience using a company new to me.
-Millan Jurich

On time, fast, and courteous. They also cleaned up any metal shavings left over after the whole-house humidifier was installed.
-Oesten N.

I purchased a furnace service through Angie’s List for a rental house I own in the area.
JL Anderson Heating And Cooling contacted me in a very timely manner and was able to schedule the work within my tight time schedule.
Technician called and stated he was about 10 mins away, and arrived at the agreed upon time.
Technician was clean, friendly and professional.  He was engaging and took the time to explain things and make recommendations.
I will be looking to have JL Anderson Heating And Cooling do more work for me in the future.
-Paulina Swank

JL Anderson recently installed a new gas furnace, AC unit, and thermostat for our home to replace an old and malfunctioning system. I was pleased with this company from start to end- beginning with the courteous secretary who was able to fit in an appointment for an estimate the same week that I made the call. Joe Kollman, the comfort specialist, arrived on time, was professional, friendly, and took the time to provide me with several options for our home. The installation crew arrived on time always and were very efficient.

I’ll add that I received several estimates from other HV/AC companies in the greater Lafayette area for this project and JL Anderson provided our family with the best deal in town, not to mention that they install the very reliable product line, Trane. JL Anderson has quickly become my ‘go-to’ company for HV/AC!
-A. R.

I’ve used JL Anderson Heating and Cooling for the last couple of years and couldn’t be happier. Very experienced, professional, courteous and would highly recommend them. Jeff and Cody are the best!!!
-Susan A.

From the sale to the service, company personnel were in top form. One appreciates a sales person who gets the job done with just the right information at just the right time-with no pressure. (Homeowner was in sales for years) The installing technicians arrived on time; performed with excellence and efficiency; cleaned the work area at finish; and used shoe coverings when entering the living areas of the home. Then there are the little things: You can tell that the company fosters a culture of excellence because the finished installation looks "elegant"; meaning pipes meant to be vertical and horizontal are vertical and horizontal and corner at right angles. (Except the drain pipe, of course) To improve airflow inside the house, the technicians replaced several intake covers. Joe Kollman (sales) even informed us of the need for extra insulation in the ceiling above a bedroom.
It is said that the performance of a newly installed heating/AC system is very dependent on the professionalism of the installers. I would use this company again.
-Nathan Packer

We purchased a new heat pump unit from JL Anderson and are on the annual service agreement. What we like about Anderson is that they tell you the truth. The service technicians are courteous and reliable.
-Isabel H.