Customer Testimonials

From the sale to the service, company personnel were in top form. One appreciates a sales person who gets the job done with just the right information at just the right time-with no pressure. (Homeowner was in sales for years) The installing technicians arrived on time; performed with excellence and efficiency; cleaned the work area at finish; and used shoe coverings when entering the living areas of the home. Then there are the little things: You can tell that the company fosters a culture of excellence because the finished installation looks "elegant"; meaning pipes meant to be vertical and horizontal are vertical and horizontal and corner at right angles. (Except the drain pipe, of course) To improve airflow inside the house, the technicians replaced several intake covers. Joe Kollman (sales) even informed us of the need for extra insulation in the ceiling above a bedroom.
It is said that the performance of a newly installed heating/AC system is very dependent on the professionalism of the installers. I would use this company again. -Nathan Packer

We purchased a new heat pump unit from JL Anderson and are on the annual service agreement. What we like about Anderson is that they tell you the truth. The service technicians are courteous and reliable.
-Isabel H.

I can’t tell you how satisfied I am with the new gas furnace Anderson installed. They are completely trustworthy & helpful. Joe walked me through the entire process of getting gas to my residence with Vectren through reviewing the operation of the new unit. They have an experienced, friendly team. Selecting to convert to gas is one of the best decisions I’ve ever made!! And choosing Anderson’s completed that mission!
-Miriam J.

I have used JL Anderson for 8 years now. There are few businesses in the HVAC business world that runs their company with as much integrity and high level of competency as JL Anderson Heating and Cooling. Their employees are all top notch, the quality of service exceeds expectations. One example was when I ordered 2 expensive HEPA filters off the internet, but ordered the wrong size. When technician came for our annual service appt., he offered to trade me his 2 larger filters for my wrong sized filters. He saved me the inconvenience of mailing the filters back to The online company. That was going above and beyond, and just one example of why I use this company and refer all my real estate clients their way.
-Jennifer O.

Replaced 18yr old furnace and A/C unit

New Equipment

-XV95 gas furnace
-Trane XL18i a/c unit
-Trane XL850 WiFi thermostat
-Honeywell 4′ whole house air filter
-Whole house humidifier

Additional Service
-flushed tank-less water heater

Joe Kollman came to the house and explained the various components and advantages for each that pertained to my situation. He went through the costs, options and Trane financing. I did not purchase the new system at this time. I never felt pressured to purchase or hurry my decision. After several emails I decided what I needed and set up a time that was convenient.

Joe arrived the morning of the installation and introduced Kirt and his apprentice Brent who did the demolition of the old furnace and installation of the new unit. Both were very professional and paid good attention to detail. Kirt was especially meticulous and answered all my questions. During the installation they found a major problem that was not visible until the system was removed. The old duct-work has rusted out under the down-flow furnace. It was filled with a least 6′ of dirt and rock from under the concrete. Normally they would have had the furnace running by the end of the day but the rock removal and fabrication of new duct work moved that to the next day. Since it was in the low 30’s that night, Kirt made sure that all the connections to gas fireplace were reconnected so I had a heat source. The next day they finished the furnace and the a/c. They did a really nice job of running my vent and air return through the roof. The a/c unit had to be slightly relocated due to it’s larger size. The electrical and piping look very good and the patch to the siding from the old a/c unit was nicely done. All the areas looked cleaner than when they started.

When Joe came back after the installation he went through any setup and did an explanation of the components of the new system. He would have explained the setup of the thermostat but I had already programmed it. At this point we went through the financing. We were able to pay for part of it with a credit card and the rest was financed through Wells Fargo on their 60 month no-interest promo. Joe had already registered the new unit with Trane and finalized all the information about the Vectren/Duke rebates. He also mailed these forms in. He provided the Trane registration information.
-David M.

We were very pleased with the service, the care taken, and the professional approach of Anderson’s Heating and Cooling. They were prompt and courteous. They gave our system a thorough evaluation, offered options and helpful advise, and gave us good pricing on a new system. The Anderson’s personnel were conscienteous as they worked in our home. They even came back for a visit a week later to check on the system and answer any questions that we had. I highly recommend them.
-Daryl S.

We were very happy from start to finish. Very professionally done!
-Lori C.

All of their representatives are very knowledgeable and well trained to perform their service. We asked them to install a split AC unit in our basement. They did a great job of installing the units to get the best results from the system. We really enjoy the benefits of our new AC system and will definitely call them for our heating or cooling project.
-Tom G.

-Philip VanDerHayden

Very easy to schedule service and technician Bo did a great job on the install. Space is limited in our laundry room where the HVAC is located so he had to reroute one of the air pvc pipes to make room for servicing the humidifier. Work was done and area is as clean as it was when he arrived. A+++
-Jason Lee