Customer Testimonials

From first contact to install and follow-up, everything went very smoothly and professionally. Joe (sales contact) was very attentive to all concerns and issues with an unusual heating/cooling setup. From the first visit to the install to the follow-up, everyone showed up on time and completed the job in less time than predicted, even though we have a complicated setup with the air handler in the attic and no easy access. After the install, I had some concerns about how the new thermostat would work with our 50-year-old boiler. JL Anderson sent out a tech to ascertain that the setup was exactly right and go over the details with me. While I know that JL Anderson was not the cheapest place in town, getting the best equipment and the best installation is important. Who wants to deal with A/C issues every few years? Based on the professionalism shown on this job, I am confident that the extra money to hire these folks will pay off in the years to come. -Stephen Ohlhaut

-Gabor Csathy

Anderson Heating and Cooling came to my rescue. My gas furnace would not work, and after hours of trying to light the pilot, I decided to call someone in. The next day it was even colder outside, and the heat was completely off inside! I decided to call for help. Ronnie, my service tech, was knowledgeable, personable, and thorough. He showed and explained to me why I couldn’t get it lit, and stay light. He offered me the solution, and did not pressure me or do it without my confirmation. After he told me the price, I told him to proceed. He had my heat going in about 45min. It was easy to use Anderson Heating and Cooling, as well as not too heavy on the checkbook. Thanks Anderson Heating and Cooling.
-Jeffrey Olson

Arrived on time. Very professional. Completed work promptly.
-Joy Mabbitt

Smooth as silk. Couldn’t have been more pleased. On time, on budget, on quote. Would recommend to any and all!!!
-Michael Grenat

It took two days to replace both units since our ductwork was harder to replace then normal.  They did a great job & were very professional.  We are very pleased with our experience with them, & have already recommended them to my mother-in-law.
-Scott Lockwood

Contacted Anderson to see if they could help with resolving a significant leak failure in the Mitsubishi Mr. Slim outside condenser unit that another local company, Bowsher Heating and Cooling, had installed in 2012 in my barn.  After the Mitsubishi Representative reviewed the installation by Bowsher, they determined the significant leaks were caused by improper installation and not per manufacturer’s requirements and Mechanical code.  I gave Bowsher the opportunity to help resolve the problem, but they chose to be totally unprofessional in not correcting their error.

Joe from Anderson, quickly came to see the unit to understand the problem. He was very professional and knowledgeable of the Mitsubishi system. He quickly presented me with several cost options for repair. While pursuing to get repair parts, JD from Anderson was persistent in gathering critical information concerning my unit which ultimately led me to decide to replace the entire outside unit. During this process I had received 2 different quotes from Anderson for replacing the outside unit. When I asked about the different quote costs, Anderson readily said they would honor the lower quote. That is one honest company as all they would have had to do was explain why the later quote was higher and I would have paid it, but they didn’t. What a breath of fresh air to work with an honest and high integrity company as Anderson. The very next day after deciding to replace the complete outside unit, Cody and Kirt from Anderson came with the new unit and installed it  and had it operating in a couple hours! They were both very professional and took the time to show me how the unit was installed so I wouldn’t experience again the significant leak failures.

I have been in engineering and project management for over 30 years and found all the Anderson personnel to be very professional and extremely knowledgeable for the systems they are installing. As a result of Anderson’s honesty, professional customer service and being extremely knowledgeable of the systems they install and repair, I have decided to use them to completely replace my old home furnace/AC/humidifier system. I believe in doing repeat business with reputable and honest companies like Anderson has demonstrated to be.
-Robert Fallon

-Judith Rempala

-Dena Saunders

Performed fan blade motor, and fan replacement. AC unit is back up ad running.
-Beate Naparla