Customer Testimonials

AC was not producing cold air, diagnosed the problem, charge for refrigerant was significantly cheaper than last provider. Also offered to return in a month to check for leaks, something my last provider did not offer. Will definitely be using their services in the future. Thanks also to Angie’s and JL Anderson for providing the 10% coupon.
-Constance Bilyeu

We originally contacted them for a quote on approximate cost to upgrade to a high efficiency air conditioning system to replace the one that was installed when we built our home in 1994. Their field representative was very professional and knowledgeable about the product and what it would take to install. We received a detailed quote before he left our home. We did obtain two other quotes from local businesses but they were all higher priced and their representatives were not as accommodating and helpful as the one from Anderson. We scheduled the installation for the following week and they were here shortly after 8:00 took out the old unit and installed the new one. They cleaned up everything inside and out and were finished by 2:00 that same day. They even came back three days later to make sure the unit was working correctly and make sure we were satisfied. I wish all companies were as customer service oriented as this one. It was a pleasure doing business with them and they now have a customer for life.
-Sandra Patchett

-Jon Story

Joe of JL Anderson provided us with various options to replace our Heat Pump/ Air Handler with a Trane system. Joe was very thorough and provided suggestions for relocating the heat pump to another area by the house and running the lines more efficiently. We had many questions throughout the process and Joe was very patient and knowledgeable. He provided us answers in person, over the phone and via text or email. This made us very comfortable in our decision. The installation was scheduled to take 2 days and it was completed well within that time frame. Scott and Colin and others did a fabulous job of taking out the old system, rerun lines and install the new system. They even accommodated a last minute change. After installation, Joe returned to ensure everything was installed appropriately and reviewed in detail, the settings and options on the thermostat. We are very pleased with the Trane system. It’s very efficient and quieter that the other brand that we had.
-Mike Szczepanski

All of my expectations were surpassed! Very punctual, patient, and professional. My furnace broke at the end of February, and they replaced the fan the next day. I didn’t have to pay for that labor or part, because I was planning on buying my two units from them. The installation was very quiet. I would highly recommend them!!!
-Megan Herring

They were professional, friendly and punctual. They gave us many options and helped to explain every detail. They were great about working around our schedules. They cleaned up well after they were done.
-Pamela Ringor

We have know for a couple of years we needed new equipment and this spring we decided to get quotes. Anderson’s provided us with equipment that is of exceptional quality so we went with them. They filled out all the rebate forms and Joe stopped by to help with the fancy new thermostat. The installers were curious and cleaned up after themselves. They did run a little late once, but we got a call telling us what was going on. I would never hesitate to recommend them to anyone who needs this type of work done.
-Judy Majors

The company responded very quickly when I had my furnace stopped working. They repaired the old furnace and in the process discovered that the furnace had irreparable damage due to old age. There representative gave me a prompt estimate on a new system which I accepted. The installation was scheduled and performed within a couple of days. The crew which did the install were very friendly and explained the process to my satisfaction. The crew did a very professional job installing the new system and cleaned up well when they were done. The company representative did a follow up after a couple of days of system operation to confirm that the system was operating to my satisfaction. He also walked through important operating procedures and key maintenance points. My overall experience with the company was very positive and I would highly recommend them for any HVAC work.
-Bert Gramelspacher

A day before we went on our cruise, we found out our furnace had quit working. After getting back we started looking and dreaded trying to find a company to install these two units. We had never heard of JL Anderson Heating and Cooling, but after our first in home estimate we loved the company. Everyone we talked to at JL Anderson is so willing to help you and make everything so easy. They worked with our crazy work schedule and had us up and going in two days! After both units were installed they took the time to explain and show step by step on how to run and set up everything. If anything ever happens, or we just have questions, we will not hesitate to contact JL Anderson! Keep the great work up guys! Great to know there are still people out there who care!
-Tyson Jones