Customer Testimonials

It took two days to replace both units since our ductwork was harder to replace then normal.  They did a great job & were very professional.  We are very pleased with our experience with them, & have already recommended them to my mother-in-law.
-Scott Lockwood

Contacted Anderson to see if they could help with resolving a significant leak failure in the Mitsubishi Mr. Slim outside condenser unit that another local company, Bowsher Heating and Cooling, had installed in 2012 in my barn.  After the Mitsubishi Representative reviewed the installation by Bowsher, they determined the significant leaks were caused by improper installation and not per manufacturer’s requirements and Mechanical code.  I gave Bowsher the opportunity to help resolve the problem, but they chose to be totally unprofessional in not correcting their error.

Joe from Anderson, quickly came to see the unit to understand the problem. He was very professional and knowledgeable of the Mitsubishi system. He quickly presented me with several cost options for repair. While pursuing to get repair parts, JD from Anderson was persistent in gathering critical information concerning my unit which ultimately led me to decide to replace the entire outside unit. During this process I had received 2 different quotes from Anderson for replacing the outside unit. When I asked about the different quote costs, Anderson readily said they would honor the lower quote. That is one honest company as all they would have had to do was explain why the later quote was higher and I would have paid it, but they didn’t. What a breath of fresh air to work with an honest and high integrity company as Anderson. The very next day after deciding to replace the complete outside unit, Cody and Kirt from Anderson came with the new unit and installed it  and had it operating in a couple hours! They were both very professional and took the time to show me how the unit was installed so I wouldn’t experience again the significant leak failures.

I have been in engineering and project management for over 30 years and found all the Anderson personnel to be very professional and extremely knowledgeable for the systems they are installing. As a result of Anderson’s honesty, professional customer service and being extremely knowledgeable of the systems they install and repair, I have decided to use them to completely replace my old home furnace/AC/humidifier system. I believe in doing repeat business with reputable and honest companies like Anderson has demonstrated to be.
-Robert Fallon

-Judith Rempala

-Dena Saunders

Performed fan blade motor, and fan replacement. AC unit is back up ad running.
-Beate Naparla

-Casey Day

AC was not producing cold air, diagnosed the problem, charge for refrigerant was significantly cheaper than last provider. Also offered to return in a month to check for leaks, something my last provider did not offer. Will definitely be using their services in the future. Thanks also to Angie’s and JL Anderson for providing the 10% coupon.
-Constance Bilyeu

We originally contacted them for a quote on approximate cost to upgrade to a high efficiency air conditioning system to replace the one that was installed when we built our home in 1994. Their field representative was very professional and knowledgeable about the product and what it would take to install. We received a detailed quote before he left our home. We did obtain two other quotes from local businesses but they were all higher priced and their representatives were not as accommodating and helpful as the one from Anderson. We scheduled the installation for the following week and they were here shortly after 8:00 took out the old unit and installed the new one. They cleaned up everything inside and out and were finished by 2:00 that same day. They even came back three days later to make sure the unit was working correctly and make sure we were satisfied. I wish all companies were as customer service oriented as this one. It was a pleasure doing business with them and they now have a customer for life.
-Sandra Patchett

-Jon Story