Customer Testimonials

Fortunately the compressor had not burned up. The tech soldered all the cooper that had been dinged up, recharged the system and the unit, to date, lived and worked adequately through the rest of the air conditioning season.
-James Stalker

We woke up one Sunday morning in the middle of a huge snowstorm to find our furnace had quit working. The original company we had asked to come out and repair it said it was a safety hazard and they would advise a replacement, however they said it could take them at least two days to get the equipment we needed. We then called Anderson’s and regardless of the weather, Joe came out and first double checked to make sure our furnace really couldn’t be fixed. Then he advised us of our options and after we made a decision, he went back to the shop then returned to our house again to deliver a few space heaters that he offered to let us borrow that night since the high temperature would be below zero and we were worried our pipes would freeze. He agreed to have the new furnace installed the next day. The workmen who installed our new unit took time to keep the area clean and looking nice. We had heat again within 24 hours! Joe showed us how to work the new thermostat to get us by until our final meeting time which was to be after complete installation, as we had also decided on replacing the air conditioner. Due to the weather, the ac could not be installed until a couple months later-and Anderson’s still had not yet charged us for their services. Again, the workers kept everything looking nice and neat upon installation of the new and removal of the old unit. After all the equipment was installed, Joe came out again to show us how to maintain our new system and answer any questions. He also showed us step by step all of the functions of our programmable thermostat. Only after all of this did he charge us for the units and while we were signing the paperwork, he was already giving us everything we needed to apply for rebates from our gas service provider and to submit to our financial advisor next year come tax time. He even offered us a free air conditioner cover! The quality of work and customer service provided by this company was outstanding. If anyone was running behind schedule, they always made a point to call us right away and let us know where they were and how late they may be. I am confident that if we need anything later on down the road, Anderson’s will be available to help us at any time, which will have us referring to them for years to come!
-Melinda Cotton

Anderson Heating and Cooling provides Heaven not heating and cooling. I had a twenty five year old 90% energy efficient furnace. With its age and needing an AC unit I called Andersons.

From the initial contact to completion they provided stellar service. Their recommendations provided three levels of products. I selected the quote the best option and have been wow in the performance and service. The new equipment is great. The air distribution and flow of the heating has made my home a paradise in comparison to the old equipment. They were on time, efficient and effective. Great professionals and performance. If I had know how much of a change this would have made in the comfort of my home I would have done it years ago. As an educator you often think you can find and understand things yet for heating and cooling call Andersons they are the pros.
-Greg Pierceall

-Gordon & Patricia Polley

We were having heating problems during the bitter cold temps in January. They sent someone out within 2 hrs of our call. The serviceman got the furnace working, but said the blower was old and on the verge of stopping permanently. Joe, the sales-rep came later that day and told us of possible options we could install. We so much appreciate Anderson’s honesty and they have never tried to sell us something we didn’t need.  They will not install a unit that your home doesn’t need. Two days later, during the -10/-20 degrees the installers put in the new furnace.  Thankfully we had a gas-log fireplace that kept us warm while we were out of furnace heat. We paid nothing up-front as they say they wanted us satisfied before receiving payment. Our home is warmer now and the new programmable thermostat is very nice and simple to operate.
-Nancy Mandeville

Checked 58 year old furnace and made some adjustments because it couldn’t keep up with the extreme cold temperatures. It was working ok, but they recommended planning to replace it. I’m very glad I did end up replacing it otherwise my house would be 55 degrees inside again today! They sent out someone to give me an estimate. I ultimately went with another company after weighing all options, but their quotes were fair, prices were good and I would recommend them.
-Tina Gong

To start with, all the company and serviceman ratings I listed above are thankfully true. My son called to tell me the heat went off in his house with extremely cold temperatures outside. We are both new to this area. Neither he nor I had any idea as to who would be a good, reliable service company to call. I went to Angies List, got a 5 star rated company–J L Anderson. With one call, a very nice, professional serviceman Ken ; arrived quickly with terrible weather and road conditions to deal with. He also took the time to explain the indicator lights on the control board. My son and his family are safe, warm and very appreciative of what J L Anderson and Ken did for them in the worst of conditions. I was at my son’s house and witnessed this great service. THANK YOU, ANGIE’S LIST!!!
-Raymond Hassan

Furnace cleaning and seasonal check
-Kenneth Mapes

Although the system had been inspected prior to closing on the house, we wanted further assurance that the equipment was working satisfactorily. .Ron was punctual, professional and thorough. He delivered exactly what we wanted in the evaluation of the heating unit. We are looking forward to there twice a year servicing of our equipment and in particular the evaluation of the AC unit.
-Eric Haas