Customer Testimonials

We were having heating problems during the bitter cold temps in January. They sent someone out within 2 hrs of our call. The serviceman got the furnace working, but said the blower was old and on the verge of stopping permanently. Joe, the sales-rep came later that day and told us of possible options we could install. We so much appreciate Anderson’s honesty and they have never tried to sell us something we didn’t need.  They will not install a unit that your home doesn’t need. Two days later, during the -10/-20 degrees the installers put in the new furnace.  Thankfully we had a gas-log fireplace that kept us warm while we were out of furnace heat. We paid nothing up-front as they say they wanted us satisfied before receiving payment. Our home is warmer now and the new programmable thermostat is very nice and simple to operate.
-Nancy Mandeville

Checked 58 year old furnace and made some adjustments because it couldn’t keep up with the extreme cold temperatures. It was working ok, but they recommended planning to replace it. I’m very glad I did end up replacing it otherwise my house would be 55 degrees inside again today! They sent out someone to give me an estimate. I ultimately went with another company after weighing all options, but their quotes were fair, prices were good and I would recommend them.
-Tina Gong

To start with, all the company and serviceman ratings I listed above are thankfully true. My son called to tell me the heat went off in his house with extremely cold temperatures outside. We are both new to this area. Neither he nor I had any idea as to who would be a good, reliable service company to call. I went to Angies List, got a 5 star rated company–J L Anderson. With one call, a very nice, professional serviceman Ken ; arrived quickly with terrible weather and road conditions to deal with. He also took the time to explain the indicator lights on the control board. My son and his family are safe, warm and very appreciative of what J L Anderson and Ken did for them in the worst of conditions. I was at my son’s house and witnessed this great service. THANK YOU, ANGIE’S LIST!!!
-Raymond Hassan

Furnace cleaning and seasonal check
-Kenneth Mapes

Although the system had been inspected prior to closing on the house, we wanted further assurance that the equipment was working satisfactorily. .Ron was punctual, professional and thorough. He delivered exactly what we wanted in the evaluation of the heating unit. We are looking forward to there twice a year servicing of our equipment and in particular the evaluation of the AC unit.
-Eric Haas

I used JL Anderson Heating And Cooling Inc
-Derrick Wilson

The service professional, Charlie, returned on Monday with the part we needed and quickly installed it and the furnace operated effectively. The cost was reasonable and we felt great about our interaction. It was wonderful to work with J.L. Anderson Heating and Cooling. They are really professional.
-Donald Werden

Maintenance was performed in a timely and professional manner.
-Jenna Stranm

I was having regular (and expensive) maintenance issues with my home’s two geothermal heating and cooling systems. The expenses were so high I knew that the systems needed to be replaced with something new. The frustrating part was that the units were not that old – I had them install about 9 years ago. I contacted ARS initially, since they were the company that installed them. They told me there was nothing they can do about the poor reliability and were too quick to sell me new geo units. I then contacted JL Anderson because they also install geothermal systems. Their attitude was totally different. They wanted to understand why the current units failed so often. They arranged for another company to come out and perform a water analysis. They found the water was too hard and may be the cause. Anderson also questioned the water usage from our lawn sprinkler. Anderson also determined that our peak water usage was too high to support the geo system. This was starving the geo system of water and causing damage. Anderson recommended switching to natural gas and shared with me the pros and cons of geothermal vs. gas. The next issue was that my house was not connected to a gas line. Anderson worked with Vectren to see if a gas line could be brought to the house. Anderson installed two units. I now have gas heat and electric cooling. So far, a vast improvement in comfort compared to the old system. Sales engineer Joe at JL Anderson exceeded my expectations and provided me with exceptional customer service.
-Bruce Cooper