Customer Testimonials

My husband and I have been putting off getting an new furnace for years for fear of it being to expensive and this 100 year old house has never had an AC unit. We decided it was time to put in both. I called many different places and set up 5 different appointments to get estimates. Anderson heating cooling was not only the most affordable but they were kind and courteous from the moment they stepped in my house. Joe did the estimate then came to the house on the day of installation to introduce me to the gentlemen that were putting the units in. They were very informative on what they were going to be doing each day. I operate a licensed daycare form home so it made things a little difficult for the guys. They were very understanding of the situation and were as quiet as they could be. The time frame was a 2 day project and they finished in a day and a half. Everything looked so nice when they were finished. They left no mess anywhere. Joe came back over to the house within a week to show us how to use the thermostat properly which was very helpful. We were so happy with Anderson heating & cooling. We give them an A++++++++++++ across the board and would not only recommend them but we would use them again and again! Thanks for your great service! -Stacie Clark

The HVAC upgrade/replacement went extremely well. The representative I had, Joe Kollman, was very knowledgeable and responsive. He listened to what issues I wanted to address and recommended two systems. He highlighted the pros and cons of each. He responded to my questions at all times of the day and night via email. He sent me reminders just before the visit, progress reports during the installation process coordinated all aspects of the replacement, offered to give me training on the new equipment, and sent a follow up email to make sure all was well after the system was running for a while. Joe also helped process a rebate from my electricity provider. All I had to send was my account information and he did everything else. Anderson provided standalone heaters to keep the living spaces comfortable. They performed all cleanup associated with the work both inside the house and outside. I cannot say enough about the exceptionally good customer service! Anderson also completed all the work mentioned above (initial contract/estimates through installation) in less than two weeks. Since I enjoyed my experience, I am looking to have them perform additional work at my property.
-Shonda Meyer

-Steve Snider

Jim Anderson and his team are outstanding. I have used their service in the past when my furnace was not functioning. They were quick to come, provided a complete analysis and provided some tips on how to improve the functionality of the unit. This business is top notch, trustworthy and a great place to use for all your HVAC needs.
-Brian B.

From sales to installation the JL Anderson team was very professional; and, they were quite skilled. Their workmanship demonstrated extra effort to get the job done correctly. Their positive work effort and attention to detail resulted in timely completion of the install. Post installation follow up for quality review, instruction for and Q/A with the customer, and customer satisfaction was thorough. There were no unexpected issues or costs. Rebate information were completed for me by the company. Without hesitation I recommend JL Anderson HVAC.
-Steve Snider

Since they have only done maintenance their is not much to tell. They keep their appointments, they are punctual, clean and professional. We have not had to call them for emergency work as what they do during the contractual tune ups seems to catch any potential problems.
-Laura and Tom Albaum

Our furnace hadn’t been serviced in several years and we called Anderson to have it looked at before winter. We thought there was an issue, but the service technician noted that all was needed was to clean a few valves which was included in the service contract. We paid for the annual service contract where they come in the spring and fall/winter. So we don’t have to do anything this spring – they call us to schedule the visit!  Very professional and honest!
-Robert Schroeder

The buzz is still there however They said they would come out  at our convenience and move the unit to the other side of the house, away from the living room and my bedroom.  As of now I am turning the unit on aux. at nite, which uses regular electricity. I not saving any money this way but it takes away the buzzing noise.  Even with doing this every nite,,,the first month I saved $123.00. I am very pleased with the service and the professionalism and expect to be JL Anderson’s customers for some time to come. I HIGHLY recommend them for your heating and cooling.
-Gloria Hancock

From the first contact with the receptionist to the salesman and then the installers, it was a pleasant experience. She was very helpful in setting up the first appointment to evaluate our needs. Joe Kollman was on time for the appointment, listened to our concerns about warm and cold spots then  evaluated our home. He returned with his estimate in only a few days, explained the options and benefits of each. We agreed to the purchase and installation on that visit. They scheduled us for several weeks out, but my husband wanted it done sooner. They were able to accommodate us.

Since it had snowed 4 inches the day before the installation, I was shoveling the driveway so they could get into the house. When I explained to them that my neighborhood shovelers were on vacation, one of them took the shovel and cleared my driveway. They put down cloths to walk on and were careful about walls as they brought things in. They were very polite in our talks. We had heat by early afternoon. I had to be gone and asked them to set the thermostat for me, which they did. The second day was just as nice as the first.

Joe came back for a walk through to check on the installation, show me how to use the programmable thermostat and gave suggestions for adjusting the vents to control the temperature in the upstairs.

It was a very pleasant experience and I would highly recommend them to my friends.
-Jan Applegate

-John M Vanderaa