Customer Testimonials

Jim Anderson and his team are outstanding. I have used their service in the past when my furnace was not functioning. They were quick to come, provided a complete analysis and provided some tips on how to improve the functionality of the unit. This business is top notch, trustworthy and a great place to use for all your HVAC needs.
-Brian B.

From sales to installation the JL Anderson team was very professional; and, they were quite skilled. Their workmanship demonstrated extra effort to get the job done correctly. Their positive work effort and attention to detail resulted in timely completion of the install. Post installation follow up for quality review, instruction for and Q/A with the customer, and customer satisfaction was thorough. There were no unexpected issues or costs. Rebate information were completed for me by the company. Without hesitation I recommend JL Anderson HVAC.
-Steve Snider

Since they have only done maintenance their is not much to tell. They keep their appointments, they are punctual, clean and professional. We have not had to call them for emergency work as what they do during the contractual tune ups seems to catch any potential problems.
-Laura and Tom Albaum

Our furnace hadn’t been serviced in several years and we called Anderson to have it looked at before winter. We thought there was an issue, but the service technician noted that all was needed was to clean a few valves which was included in the service contract. We paid for the annual service contract where they come in the spring and fall/winter. So we don’t have to do anything this spring – they call us to schedule the visit!  Very professional and honest!
-Robert Schroeder

The buzz is still there however They said they would come out  at our convenience and move the unit to the other side of the house, away from the living room and my bedroom.  As of now I am turning the unit on aux. at nite, which uses regular electricity. I not saving any money this way but it takes away the buzzing noise.  Even with doing this every nite,,,the first month I saved $123.00. I am very pleased with the service and the professionalism and expect to be JL Anderson’s customers for some time to come. I HIGHLY recommend them for your heating and cooling.
-Gloria Hancock

From the first contact with the receptionist to the salesman and then the installers, it was a pleasant experience. She was very helpful in setting up the first appointment to evaluate our needs. Joe Kollman was on time for the appointment, listened to our concerns about warm and cold spots then  evaluated our home. He returned with his estimate in only a few days, explained the options and benefits of each. We agreed to the purchase and installation on that visit. They scheduled us for several weeks out, but my husband wanted it done sooner. They were able to accommodate us.

Since it had snowed 4 inches the day before the installation, I was shoveling the driveway so they could get into the house. When I explained to them that my neighborhood shovelers were on vacation, one of them took the shovel and cleared my driveway. They put down cloths to walk on and were careful about walls as they brought things in. They were very polite in our talks. We had heat by early afternoon. I had to be gone and asked them to set the thermostat for me, which they did. The second day was just as nice as the first.

Joe came back for a walk through to check on the installation, show me how to use the programmable thermostat and gave suggestions for adjusting the vents to control the temperature in the upstairs.

It was a very pleasant experience and I would highly recommend them to my friends.
-Jan Applegate

-John M Vanderaa

The service turned out excellent. I appreciate the neatness and the way they went about the work. The work was challenging and they did the work very well. I would highly recommend them.
-Eugene Bold

As our furnace, A/C and water heater passed their 17th birthday, it became increasingly clear the it was time to upgrade while we could do it on our terms, rather than in the middle of a blizzard or heat wave. We met with Joe Kollman to go over our specific issues and requirements, and he did a great job of describing the pros and cons of various options. His recommendations were significantly less expensive than our initial ideas, saving us money on both the installation and the long-term operating costs. After we made our choices, he was able to accommodate our schedule requirements for a specific start date that minimized the impact of not having a water heater!

When the date arrived, the installers were on time, polite, and professional, and had all the old equipment out of the way in one day as promised. Installation required 2-1/2 more days, mostly because of the very tight quarters the installers had to work in. The entire furnace and A/C unit was replaced, including the 30′ refrigerant lines to the new compressor outside. The installers also ran new intake and exhaust piping for the furnace and re-used the old furnace/water heater flue for the new water heater. The A/C compressor disconnect was replaced with a modern unit, and the new water heater has a higher capacity burner so it is much better at keeping up with high demand. All the Rube Goldberg aspects of our old system are gone, replaced with clean, modern, professional-looking units that are literally better in every way than the units they replaced.

The only snag in the whole installation was when the technicians didn’t have a humidifier on their work order despite there being one on the quote. This problem was handled with a single call to Joe, with no hassle and minimal delay since they had a humidifier in stock – it had just been missed on the paperwork. While the big issues are obviously important, the J.L. Anderson Heating and Cooling technicians paid great attention to the small stuff, from straightening the old ducting with a new offset and plenum to conducting a mini-class with us on using and programming the touch-screen thermostat.

Our new Trane furnace and air conditioner has worked flawlessly, maintaining much more even temperatures throughout the house than the old furnace and A/C ever managed. The two-speed fan system is quieter and more effective than the old single-speed unit, and the high-efficiency design not only doesn’t waste conditioned air in combustion, it eliminates the thump and roar from an open burner, so the new furnace is nearly inaudible. The new water heater has a much larger burner than the one it replaced, allowing it to recover much faster and eliminating concerns about running out of hot water if a third person takes a shower, or the dishwasher and clothes washer are running at the same time.

We are extremely pleased with the work and the finished product from J.L. Anderson Heating and Cooling. I recommend them without reservation not only for their professionalism and the quality of the work performed, but also for their attention to detail and their up-front, no-nonsense way of handling problems without excuses, foot-dragging, extra charges or delays. J.L. Anderson Heating and Cooling is a quality company that I am proud to have done business with.
-S. Todd Field