Customer Testimonials

The entire process was professionally handled starting with meeting the salesman and ending with a walkthrough to review the installation and get instructions on operation and maintenance. I scheduled the installation within a week of meeting the salesman and deciding on the equipment and options. The installers were scheduled for two complete days but were able to do the job in less time. They had to work in both the crawlspace and attic in addition to the utility closet. The furnace had to be revented and the existing co-vented gas water heater was fixed in the process as well. Additionally they moved the location of the air conditioner compressor to the other side of the house where it was out of the way. Everything was cleaned up at the end although there wasn’t a lot to clean up. The equipment controls were thoroughly explained. All warranty and rebate forms were filled out by Anderson and ready to sign and send in to the utility companies. Overall it was a very good experience and I would recommend Anderson Heating and Cooling to others.
-Keith Paris

I came back from a trip to find the house hot; A/C was working’ but cold air not coming out. I thought I needed new a/c unit because mine was old. I submitted a message on their web site and was contacted early the next business morning, and they were able to get a technician out that same morning. Professional young man came out and said I needed a new compressor – the fan wasn’t moving. He also cleaned the unit for me and it has worked well since. He could have easily convinced me I needed a new a/c unit but did not.
-Dee Attardo

It went very well, enjoyed talking to Brian. He apprised me of the condition of my unit, the fact that it used R22 refrigerant and my options to upgrade to 410 or to get a new unit.
-Rony Joseph

This was a fairly routine visit. I was pleasantly surprised that the provider was able to provide same-day service: an 8 am phone call led to a visit around 1 pm. The a/v technician was experienced and reasonably friendly. It didn’t take him long to diagnose the situation and he was in and out within about 20 minutes, I would guess. He was able to offer helpful feedback about the age of the a/c unit (based on a quick glance at the serial number).
-William Gray

Excellent experience from quote, to sales, to install, to follow up. Did what they said they would do, on time and on budget.
-Craig Muir

My 14 year old A/C unit started to fail and was loosing a lot of coolant and it was time to replace it. Anderson assessed my cooling needs and determined the best system for my house. They provided me a good price quote for a Trane XR15 install. The installers showed up on time the day of the install which also turned out to be during the hottest week of the year. They removed my old A/C unit and replaced it with the new one, replaced the evaporator coil and replace an old air filter rack. They did all the work in a timely manner and my A/C was back up and running in the afternoon the day of the install. Their workmanship is very good and everything was clean and neat when they finished.   Anderson even completed the warranty registration and filled out the energy rebate for me. I didn’t have to deal with any of that paperwork after the install.
-Warren McComb

Service was top notch. Fast and very professional. Hottest time of the year and we did not lose cooling.
-Jack Ricks

The servicemen arrived promptly at the specified time. They were professional, and able to answer any questions we had. They were friendly and courteous. They cleaned up all areas that they used for installation. After the work was done, Joe came by to check that everything was done and to answer any questions we might have. He gave us a tutorial on using our new thermostat. Everything was done to our satisfaction. We highly recommend Anderson.
-Eileen Fitzpatrick

Aarin came to our house and did a tune-up and inspection of our heating system. After a few days, I discovered a small leak from inside the heater. I called JL Anderson again and Aarin was back on site, fixed the leak, and everything worked great over the winter months.
-Zachary Baiel