Customer Testimonials

Jim was very helpful. He provided us with small electric heaters until the new furnace could be installed. The installers were very efficient and kept there messes cleaned up. We would recommend this company to any one. The price was very reasonable and the service excellent.
-Jim Helms

JD came to the house after first phone contact, we discussed which system  I wanted and was pleased to find it was able to be financed for 60 months at no interest. After several calls, with me having a boatload of questions, and several proposals emailed back and forth, I finally settled on my system of choice. all through this JD was very patient with me and was as helpful as could be. and so it began. I placed the final order. within days the installers and equipment arrived. Colin and Scott (the installers) were very friendly and professional in every aspect of the installation. upon completion, Joe came with the paperwork and instructed me how to setup and operate the system. Again on time and very friendly. And we’ve been happy ever after. I would recommend JL Anderson again in a heartbeat. the system consisted of an XC95 communicating and 95% efficient gas furnace, XL18i 2ton air unit, and the best  part, the Trane Comfortlink II thermostat/control.(which by the way, can and was connected to my smart phone through Nexia to remote the entire system from anywhere in the world). pretty sweet. After all was said and done, Everything you would expect from a Trane dealer and system
-Scott Balogh

When it became apparent that the old system had cooled its last day we called several firms to look about problem and recommend current options available to the market along with price points. It did not take long to confirm that JL Anderson was the team we wanted to do the work. They have done maintenance for us on the old system and their attention to detail and their communication of information to the owner is top notch. Additionally they have done work on my mother in laws home system, our sister-in-laws home as well as replacing and old system for our next door neighbor.
After making sure what the failure was they sat down with us and gave us several option for replacement along with what the value of each option for the future at our home.
Upon making our choice they offered us several payment options to fit our needs. With this happening just before I was scheduled to retire they worked with us so that the project would happen the first week of my retirement  so that I could be at home to assist and answer any of their questions.
The three day project went like a well planned campaign completed by two excellent young men who communicated with the "old guy". It was a pleasure to watch things removed and then to see the new equipment come together. They were very meticulous in cleaning up behind themselves during the day and at the end of the day.
During this time they coordinated the duct cleaning so that it was done at the opportune time in the replacement sequence.
Upon completion of the project a representative came back to walk thru use of the systems along with the new programmable thermostat, humidifier, and general maintenance of the system.
After initial running we had a condensation problem near the AC coil and they were here promptly to figure our the source and repair the situation.
I just recently switched the system to the heating mode with a few touches on the thermostat.
-Donna Pusey

He was very professional and helpful; and I believe, very honest. I would call him back if I experience further problems.
-Vicki Norris

Our 15 year old AC needed replaced due to a leak. We scheduled an appointment to get a size and price estimate. While looking at our options we decided to also change the furnace to take advantage of the newer two stage technology. A price was established and installation was scheduled. Installation was finished on schedule and we were pleased with the work done. There was one issue with a sheet metal rattling noise. On calling back to the office, Joe our sales rep, came back to the house found the noise and fixed the problem. He also covered use of the system and how to use the different thermostat settings.
-Doug McGee

My previous AC had stopped cooling and a different company had mentioned the R22 was low, prompting a refill. A week later the AC wasn’t working again, so I called JL Anderson based on Angieslist reviews. 
They evaluated the unit and found a high side R22 leak within a few minutes. They sent out a person to quote a new system later that day at my request. Joe went over the options in detail along with some financing plans that were available. Since it was nearly 100 the week that the AC was down, he offered to install a temporary AC unit to cover us while the new one was being ordered.
I evaluated the info for a couple days and asked follow up questions, all of which Joe was able to answer in full technical detail. He ran the load calculations on the house which narrowed down things to two options and he gave me the pros/cons of each system. He also laid out which options qualified for different utility and federal rebates. 
I ended up going with a Trane XV95 furnace with XL16i AC plus humidifier unit installed for $9175 installed with a 60 mo. 0% financing offer. When I agreed to the sale he had the replacement unit trucked over and installed within 2 hours. That is GREAT response time. 
1.5 weeks later the install began. This took approx. 2 days during which time they ripped out the old units, tore out the old concrete pad, flushed the lines, installed a new pad. They then installed the AC first to get that running to minimize discomfort. The system install was completed the next day including running a new dedicated intake/exhaust line, new high end thermostat. The install was clean and professional and the installers were careful to not let the cats out. They also left the copper scrap at my request. 
The system works great, and about a week later Joe came back to settle up the paperwork. The invoice was identical to the quote down the the last penny. Also, the utility rebate paperwork was pre-completed and only needed a signature. The units were also registered for me ahead of time for warranty purposes. Joe then went over the system install as a final walkthrough and identified some features of the new thermostat.
Overall I am very happy with the install and they have lived up to their Angie’s List reputation.
-Richard Hosler

I made the initial contact with JL Anderson after reading the reviews here on Angies List and having them recommended by a coworker.  Joe arrived on-time for the initial meeting and provided a very through explanation of our existing system and just by looking at the system he was able to accurately describe some of our problems without us having to tell him.  
We had a few other companies provide quotes but Joe was the most knowledgeable and he talked about things that could be changed with the installation of the new system to cure the temperature balance issues we have had in the home.
JL Anderson was not the cheapest bidder for the job but I am glad we paid the extra money to go with them (it was not much extra).
The installation was scheduled for two days and by 3pm on the first day they had our A/C back up and running.  The second day they completed the job by lunchtime.  The entire job looks very professional and is neat and tidy.  There were two installers and they were very professional and cleaned-up after themselves throughout the day – can’t say enough about how great it is to work with true professionals that take care of their workplace!
We are very happy with the work provided by JL Anderson and will recommend them to others.
-Andrew II

Fast and friendly!
-Alexander Wei

The operator was polite and effective.
-David Whittinghill